Location: Hanoi, Vietnam
Industry: Insurance
Main Responsibilities:
Execute operational duties in customer service as instructed by the Manager/Branch Director, adhering to service standards, including but not limited to:
- Compile presentation materials and pertinent documents for client meetings, gather client data, and liaise with insurers for quotations.
- Organize insurance policies and track updates with insurers.
- Monitor premium payments with clients and insurers.
- Manage correspondence, address client inquiries, and collaborate with the Manager/Branch Director to respond to client needs.
- Handle filing and documentation tasks.
- Perform additional customer service/sales administration duties as delegated.
Qualifications:
- Bachelor's degree or higher
- Fluent in English
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
- Minimum of 5 years of experience in Property and Casualty (P&C) insurance, either as a broker or insurer
- Demonstrates diligence, attention to detail, and a proactive approach to learning
- Strong communication and time management abilities
Salary and Benefits:
- Opportunity to gain knowledge in insurance brokerage and client management
- Exposure to a professional and dynamic work environment
- Standard working hours: 40 hours per week, Monday to Friday, from 8:30 am to 5:30 pm
- Benefits include mandatory insurance coverage, optional personal accident and healthcare insurance, and annual health check-ups
- Salary and bonus are negotiable.
How to apply:
Ms. Le Thi Minh Loan
Phone/Zalo/WhatsApp: 0988234908
E-mail: loan.le@ev-search.com
