About Hiring Company:
Our client is a leading manufacturer and distributor of air conditioning products with nearly 50 years of operation and a presence in over 100 countries. The company entered Vietnam in 2023 with a Representative Office in Ho Chi Minh City and is now looking to establish a branch in the North.
Position Overview:
We are seeking an experienced After-sales spare parts Specialist with over 3 years of experience in spare parts management. The role is responsible for the maintenance and management of spare parts, ensuring the timely distribution and return of spare parts for service providers, and improving end-user service satisfaction.
Key Responsibilities:
Spare Parts Management
- Plan and manage spare parts reserves, ensuring proper application and distribution for service providers.
- Maintain the consistency between physical parts and inventory in the parts library to ensure adequate stock levels.
- Oversee retail and deposit credit management of parts for service providers.
- Manage the review and return of defective parts after repairs.
- Optimize and improve the parts library management and the Global Customer Support System (GCSS) and APP.
- Collaboration
- Coordinate with the After-sales Manager on parts-related issues within the center.
- Liaise with service providers, the Technical Director, and Parts Managers regarding accessory issues, distribution, and training.
How to apply: Please send your CV to the consultant in charge
Mr. Tuyet Phan - Team Leader
E-mail: tuyet.phan@ev-search.com
Mobile: +84 978 692 700
