Job Description
- Provide overall leadership and direction for the Malaysia branches, balancing strategic growth, operational execution, and commercial performance.
- Oversee cross-border operations, with approximately 60% focus on Malaysia and 40% support for Singapore, ensuring smooth business and customer operations.
- Drive business growth by developing customer relationships, supplier partnerships, and new service opportunities.
- Take full ownership of branch performance, including service delivery, operational efficiency, cost control, and profitability.
- Remain hands-on in key operational and commercial matters, proactively resolving issues and ensuring effective execution.
- Lead commercial negotiations and manage key contracts with customers, vendors, and service providers.
- Identify and implement business development, process improvement, and cost optimisation initiatives.
- Build and lead a high-performing team through coaching, manpower planning, and performance management.
- Ensure compliance with company policies, regulatory requirements, and safety standards.
- Oversee branch budgeting, forecasting, financial performance, and cost management.
- Act as the key escalation point for operational, commercial, and stakeholder issues, ensuring timely resolution.
- Perform other duties as assigned by the Managing Director.
Requirements
- Malaysian national with strong knowledge of the local market and business environment.
- Proven experience in setting up and launching a new office, branch, or startup from the ground up.
- Strong background in branch management, operations, and business development.
- Proven track record of driving business growth, profitability, and operational excellence.
- Fluent in English, with excellent communication, negotiation, and stakeholder management skills.
- Hands-on, proactive, and entrepreneurial, with strong problem-solving and decision-making abilities.
- Strong leadership and people management skills, including team building and performance management.
- Comfortable working in a fast-paced, unstructured environment with a strong sense of ownership and accountability.
HOW TO APPLY: Please send your CV to the consultant in charge:
E-mail: valerie.richie@ev-search.com
All applications will be considered without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any other non-merit factor.
