Working location: Vinh Long City – Vinh Long province
Responsibilities:
Admissions Management:
- Building the business plan of center according to the source of new students and re-enrolled students, ensuring the assigned targets.
- Implement, monitor and make plan to motivate the Admissions team to achieve KPI targets by daily/ weekly/ monthly/ quarterly.
- Recruiting students and open classes according to the general orientation, ensuring efficiency in terms of revenue and costs.
Business Development
- Implement and do approve marketing activities/ events/ campaigns according to the overall plan of system.
- Propose and organize activities at the center to maximize the market.
- Analyze customers’ data & student sources, timely forecast the student development ability of the facility and surrounding areas to support the Board of Directors to have an appropriate development plan.
Operation Management & Taking Care of Students:
- Managing the School Compliance Services team: Controlling school services in center and providing suggestions to ensure a safe, quality teaching and learning environment; meet the system's criteria in terms of image, quality of facilities, hygiene, fire safety, etc.
- Coordinating with the Training Quality Manager as well as the Teacher Care team to promptly inform and handle the comments and feedback of Teachers / Teaching Assistants / Students / Parents in teaching activities - learning in and out of the classroom; ensure the quality of the center's teaching and better meet the needs of customers.
- Ensure convenient, complete and timely customer care and service to parents and students.
- Timely and satisfactory resolution of all feedbacks of parents - students, ensuring customer satisfaction
Human Resource Management
- Ensure the efficiency of resources based on the approved staffing schedule and actual operation situation at the facility, to make appropriate recommendations on personnel (recruitment/ transfer/ termination...)
- Participate in training, work guidance for new employees according to the general training plan of the system and at the facility in charge.
- Training, assigning work and developing employees according to performance.
- Periodically recognize, evaluate and reward employees
- Organize employee engagement activities to maintain a stable team.
- Planning to build succession team.
Requirements:
- University degree
- At least 3 years’ experience at the same position; or prefer candidate experience in store management (retail).
- English in 4 skills
- Good at computer skill.
- Good at communication and management skills.
Work on shift (44 hours/ week); night shift (to 21h30) and Saturday & Sunday
For a confidential discussion, kindly contact Thuy Nguyen (Ms.) via email diemthuy.nguyen@employmentvietnam.com.
