Purpose:
Responsible for Technical/Operation of Steel & Iron Making business in client sites and activities involved in contract customers to ensure that maximized value and benefit will be created for the company.
Key Result Areas:
- Create customer delight and eliminate customer complaints by problem-solving and implementing customer relationship management.
- Manage the technical issues, observation on operation issues, and then come out with an improvement plan to grow our business on the HPDQ site.
- Determine annual plan and inventory plans by implementing development strategies, and analysing assigned customer’s trends and results.
- Monitor refractory cost, consumption, delivery, and in accordance with company standards to maximize profit plus ensure inventory stock control systems are run in an efficient manner.
- Oversee all on-site managing and monitoring of assigned areas to ensure product efficiency, quality/performance and safety control.
- Establish performance objectives by forecasting and developing an annual sales budget for the responsible customer; projecting expected sales volume and profit for existing and new products.
- Maintain and develop sales volume, market share, new product trial and selling price by keeping current with supply & demand, changing trends, economic indicators and competitors.
- Manage and organize a team to achieve customer and company satisfaction and improve team job results by mentoring and disciplining employees, planning, monitoring and appraising job results.
Qualifications:
- University degree or postgraduate in Metallurgical Engineering/ Materials Science/ Mechanical Engineering / Industrial Engineering or related field
Experience:
- Prior experience in working in site operation (production/plant) & project management
- Must have 5-10 years of previous managerial experience in heavy industries
Knowledge:
- Knowledge of Steel Production or Refractory work is preferable.
- Good Understanding of Product Manufacturing processes
- Proficiency in English & Vietnamese.
Skills & Behaviour:
- Energetic, displays leadership, decision making, strategic thinking, self-motivated, able to work independently, good analytical skills and eager to change and improve.
- Ability to perform under pressure in a fast-paced and changing working environment.
- Self-learning.
- Must have a positive can-do attitude.
- Ability to coach and/or teach in the steel area.
- Outstanding interpersonal and communication skills (verbal and written) including the ability to work with senior-level management, and corporate, in addition to technical and non-technical personnel.
- Self-directed, motivated and a strong team player. Strong leadership, organizational, anticipatory and analytical skills.
- Excellent time management skills with the ability to multi-task and handle multiple deadlines.
- Good computer skills.
Problem Solving & Complexity:
- Handle customer complaints
- Implement new products or new systems
- Customer Relationship Management
- Improve contract efficiency
- Control inventory
- Human Resource Management
HOW TO APPLY: Please send your CV to the consultant in charge:
Ms. Yen Nguyen
E-mail: yen.nguyen@ev-search.com
All applications will be considered without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any other non-merit factor.
