Job Responsibilities
- Lead and manage the Credit Administration & Controls (CAC) and Loan Operations teams, ensuring effective resource planning, talent development and performance management.
- Oversee end to end credit administration and loan operations, including facility documentation, loan disbursement, limit loading, loan servicing, prepayment and repayment processing.
- Ensure operational accuracy, efficiency, timely transaction processing and compliance with internal policies and service standards.
- Manage operational risks, strengthen internal controls and ensure effective credit administration and loan lifecycle management.
- Oversee governance, compliance and audit activities, coordinating with internal and external auditors, Risk, Compliance and regulatory authorities.
- Lead process improvement, automation, digitalization and operational transformation initiatives to enhance productivity and service quality.
- Collaborate with business units, Group teams and cross functional stakeholders to improve operational performance and client service delivery.
- Monitor operational KPIs, risk indicators and productivity metrics, providing regular management reports and performance updates.
- Drive continuous improvement, operational resilience and a strong risk awareness culture across the department.
Job Requirements
- Bachelor’s degree in Banking, Finance, Accounting, Business Administration, Economics or a related field.
- 12 to 15+ years of banking experience in Credit Administration & Controls, Loan Operations, Wholesale Banking Operations, Credit Risk Operations or Transaction Operations.
- At least 5 years of senior leadership experience managing banking operations teams.
- Proven experience managing credit administration, internal controls and the end to end loan lifecycle.
- Strong knowledge of operational risk management, governance, audit and regulatory compliance.
- Experience working with regional or Group stakeholders in an international banking environment.
- Track record in process improvement, automation, digitalization and operational transformation.
- Strong understanding of Vietnam banking regulations, lending requirements and banking operations.
- Professional certifications such as CFA, FRM or PMP are an advantage.
HOW TO APPLY: Please send your CV to the consultant in charge:
E-mail: tuyen.nguyen@ev-search.com
All applications will be considered without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any other non-merit factor.
