Location: HCM City
Duties/Responsibilities:
Business Planning & Execution
• Develop and implement the strategic plan for the Software Segment in alignment with the strategy formed by the ES Leadership Team and Key Stakeholders to achieve the long-term/short-term business targets/objectives.
• Provide leadership in identifying, assessing, and managing technology needs within an
organization.
• Advise senior leadership on business opportunities arising from the market.
• Drive initiatives to enhance operational efficiency and service quality.
• Identify opportunities for growth and improvement within the Software Segment.
Stakeholders Management
• Build strategic relationships and serve as the primary point of contact for strategic planning with stakeholders.
• Manage critical stakeholders' changes in needs and priorities.
• Advise stakeholders toward reaching mutual agreement on expectations.
• Ensure effective communication and coordination between the Internal & Sales Support
Segment and stakeholders.
Enable Innovation to improve goals
• Foster an environment conducive to innovation and technological change.
• Set the direction for research as well as a framework for measuring innovation research
outcomes.
• Evaluate new technology approaches to redesign systems or optimize performance, quality, and speed of services and/or products.
Operations Management
• Identify, develop, and oversee operational strategies, policies, processes, and standards within the Software Segment to ensure high-quality deliverables.
• Provide the leadership and management necessary within the Software Segment to achieve business targets/objectives.
• Develop and manage the budget assigned to the Software Segment.
• Ensure cost-effective operations and identify opportunities for cost savings.
• Manage resource allocation and workload distribution effectively.
• Lead the risk management activities in the Software Segment to identify risks, and define methods for risk prevention, mitigation, and correction activities.
Performance Monitoring and Reporting
• Define, develop, and monitor key performance indicators (KPIs) to track the service performance.
• Prepare and present reports on the Internal & Sales Support Segment’s operations status, leading indicators, and areas for improvement.
• Implement corrective actions when necessary to address performance issues.
People Management
• Build, develop, and retain a high-performing team.
• Develop strategies for resource planning and utilization.
• Oversee the development of learning roadmaps for the Segment members.
• Implement succession planning initiatives for key management positions.
• Build a cohesive environment to leverage people engagement and team collaborations.
Collaboration and Coordination
• Foster a collaborative environment that promotes knowledge sharing and teamwork across all levels of the organization.
• Collaborate with other directors and department heads to align activities with ESVN initiatives.
• Work closely with the back office team, including HR, Finance, IT, Quality& Lean to ensure seamless integration and support of ESVN operations.
• Participate in cross-functional meetings and strategy sessions to drive collective success.
Desired skills and experience
• Bachelor's degree in a relevant field (such as Computer Science or Engineering). Advanced degree preferred
• A minimum of 10 years of experience in Software Development or related fields; demonstrating strong leadership abilities is required and solid experience in a Division Head role.
• Strong understanding of software development processes, methodologies, and best practices.
• Excellent communication and interpersonal skills.
• Excellent strategic planning and operational management abilities.
• Proven experience in managing offshore development centers or large software development teams.
• Knowledge of software development industry trends and emerging technologies.
• Embody leadership qualities that are highly aligned with Simpson’s Nine Core Values.
Interested candidates, please send your CV to ngoc.truong@ev-search.com. We will get back to you with full details.
