About the hiring company: Our client is a 5* resort with a stunning concept and international standards.
Key Responsibilities:
- Lead and guide the Front Office, Spa, Housekeeping, and Security teams, ensuring all departments are fully aligned with the resort's objectives and quality standards.
- Supervise and optimize operational processes across all areas under your responsibility, driving efficiency and enhancing guest satisfaction.
- Oversee staffing levels and team productivity, adjusting for fluctuating business needs and seasonal changes.
- Establish and maintain a high standard for outstanding guest service, consistently setting an example in every guest interaction.
- Design and implement strategic initiatives aimed at boosting revenue growth across all the departments you manage.
Qualifications:
- Proven experience in the same position at well-known brands.
- Strong experience in Housekeeping management is an advantage.
- Excellent communication skills in English and Vietnamese.
- Strong business insight and a demonstrated ability to consistently meet and surpass challenging business targets.
- Highly proactive, meticulous, and committed to delivering superior guest experiences.
- Skilled in critical thinking and problem-solving, with a track record of implementing practical and successful solutions.
- A team-oriented leader, adept at fostering positive and productive working relationships across multiple departments.
How to apply: Please send your CV to the consultant in charge:
Ms. Tran Phuong Thao, Associate Consultant, EV Search
Phone/Zalo: +84 963 797 391
E-mail: thao.tran@ev-search.com
