Head of User Experience

    Job Description:

    • Take full responsibility for the design and customer experience in assigned projects.
    • Develop and enhance design processes, and analyze user experience.
    • Have in-depth knowledge of banking products, and work on improving and optimizing user interfaces and experiences according to business strategy over time.
    • Build design systems, product maps, and customer journeys.
    • Participate in the development of our design system, components, mobile app, and web app.
    • Contribute to the creation of operational models to support projects and product segments.
    • Lead efforts in designing, assessing current and future customer experiences, and proposing solutions for improvement and upgrades.
    • Evaluate and optimize design processes, policies, and products to enhance work efficiency and product quality.
    • Measure project performance, review quality and progress, and propose necessary actions to improve work efficiency and product outcomes.

    Requirements:

    • Bachelor's degree or higher in relevant fields.
    • Experience in the technology, banking, finance, or fintech sectors related to the role.
    • Proficient in design software such as Figma, Illustrator, and Photoshop, with knowledge of additional tools like Sketch, After Effects, 3D software, and InDesign. Hand-drawing skills are a plus.
    • Strong data analysis and interpretation skills, with a high level of creativity.
    • Experience in building design systems and a solid understanding of user experience.
    • Good command of English in listening, understanding, and communication.
    • Strong observational skills with an open-minded attitude.
    • Excellent communication and artistic sensitivity skills.

    Benefits:
    Attractive Compensation and Benefits:

    • Competitive salary based on the candidate's skills and experience (details to be discussed during the interview).
    • 13 flexible leave days, including birthdays and other important occasions.
    • Full insurance coverage by labor laws, along with our special supplementary benefits program for employees.
    • Special loan interest rate benefits for employees

    Exciting Career Development Opportunities:

    • Join large-scale transformation projects, working alongside industry experts to implement the latest technology in banking.
    • Clear career development path, with opportunities for both technical and managerial growth.
    • Support for training and certification in IT, banking, and finance fields.
    • Dynamic Working Environment:
    • A flexible, youthful, and innovation-driven work model.
    • A modern office equipped with state-of-the-art tools for employees.
    • Frequent extracurricular activities (team building, workshops, cultural events), fostering team cohesion and professional development.

    Interested candidates can send resumes to thanh.mai@ev-search.com for further discussion.

    Interested in this position?

    Get in touch with us now!

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