Location: Dong Nai, Vietnam
Industry: Food
Main Responsibilities and Duties
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Identify and pursue new customers and markets for Pepper, Cinnamon, and Cassia products.
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Set targets and oversee sales activities to achieve departmental goals.
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Review contracts to ensure compliance with customer and legal requirements regarding quality and food safety in relevant markets.
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Conduct annual customer satisfaction evaluations to assess and enhance the Food Safety Management System.
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Gather and address all customer complaints, claims, and feedback, coordinating investigations, corrections, and improvements with the factory.
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Communicate quality and food safety issues to customers as needed.
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Develop procedures, instructions, and guidelines in accordance with ISO 22000, BRC, HACCP, and AIB standards for all production plants.
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Perform any other duties assigned by the Head of Department.
Qualifications and Experience:
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University graduate or higher, preferably in International Economics, Business Administration, Marketing, or related fields.
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Minimum of 8 years of experience in customer development and sales product management, with preference given to those with knowledge and experience in food ingredients.
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Experience in Change Management is desirable.
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Proficient in computer skills, especially in Excel and PowerPoint.
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Willingness to travel nationally and internationally when required.
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Other Qualifications: Demonstrated strong business process orientation and ability to collaborate across functions, both internally and externally.
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Language: Fluent in English (speaking, listening, reading, and writing).
Skills:
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Ability to inspire and motivate others.
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Strong customer orientation, presentation skills, and proficiency in time and project management.
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Professional, ethical, and persuasive demeanor.
How to apply:
Mr. Thanh Ngo Dai
E-mail: thanh.ngo@ev-search.com
