Job Overview
- Develop training plans for the Operations (OPs) division.
- Ensure all training programs for staff and managers are implemented fully and on
- schedule.
- Monitor and assess employee competencies.
- Update and develop training content based on organizational phases and learner needs.
- Analyze and propose strategies for professional and leadership capability development
- for OPs managers.
- Attract and retain talent through career path development and employee training.
- Train, supervise, and manage the training team.
Key Responsibilities
1. Develop Training Plans for OPs
- Collaborate with Regional Managers/HRBPs to identify and analyze training needs for technical and behavioral competencies.
- Build annual/quarterly training plans based on OPs needs and business objectives.
- Propose ad-hoc training plans to address urgent needs.
2. Ensure Effective and Timely Training Delivery
- Work with internal/external trainers to assess relevance and effectiveness of training content.
- Organize training sessions according to approved annual/quarterly plans or urgent priorities.
- Directly deliver behavioral competency training for management teams.
- Manage training logistics within the approved budget (venue, meals, materials, etc.).
- Prepare training reports as required (SLA).
- Source and evaluate training providers or service vendors to optimize cost and training performance.
3. Monitor and Evaluate Employee Competencies
- Guide learners and managers in applying knowledge acquired from training and evaluate its effectiveness.
- Track and assess learning outcomes within the specified timeline.
- Report training application results to direct managers on time.
- Update training history monthly.
- Analyze post-training evaluation data and propose follow-up actions with area/regional managers.
4. Update and Develop Training Programs
- Review and redesign OPs training programs annually based on competency frameworks.
- Develop e-learning content for OPs staff.
- Regularly update training methodologies, testing, and competency assessment tools.
5. Talent Attraction & Retention
- Develop and implement training roadmaps for each OPs position.
- Standardize and systemize the OPs training curriculum.
- Participate in Talent Review sessions for the OPs division.
- Implement Individual Development Plans (IDPs) effectively for OPs talents.
6. Other Duties
- Train and supervise team members to enhance functional performance.
- Perform other tasks assigned by the Department Head.
Requirements
- Minimum 5 years of experience in training management and capability development
- strategy (Manager level).
- Good English communication skills.
- Experience in training and organizational capability development.
- Proficient in MS Office (Word, Excel, PowerPoint).
- Strong leadership, communication, analytical, and coaching skills.
- Bachelor’s degree in Human Resources Management, Business Administration, Economics, or related fields.
HOW TO APPLY: Please send your CV to the consultant in charge:
Mr. Khoi Hoang
Email: khoi.hoang@ev-search.com
All applications will be considered without regard to race, color, religion, sex (inclusing pregnancy and fender identity), national origion, political affiliation, sexual orientation, mariatal status, disability, genetic information, age, membership in an employee organization, parental status, military service or other nonmerit factor.
