Part Engineering Analyst

    Job Description
    1. General duties:

    1.1 Manage service part number systems.

    • Work with overseas suppliers to secure Microcat for Vietnam, promptly, and accurately.
    • Support Dealers in providing correct part numbers for the vehicles.
    • Monitor Engineering Changes to ensure the accuracy of the parts to be used.
    • Regularly do part pricing confirmations.

    1.2 Comply with the Government policies for automotive part importation.

    • Work with the suppliers to provide the necessary documentation, do the required testing, and provide certification for parts importation.

    1.3 Involve in the process of Claim Handle

    • Review claims of wrong parts.
    • Review and classify parts returned due to claims.
    • Provide action and follow-up with the warehouse team to prevent dealer claims.

    1.4 Support new product launch/new dealer launch

    • Develop Initial Part Lists for new products.
    • Develop Initial Stock Order Part for dealers.
    • Provide training on Microcat for dealers.

    1.5 Part Sourcing

    • In charge of local sourcing for service parts.
    • Keep contact with MP&L to purchase parts for urgent cases.

    1.6 Any other tasks assigned by direct Supervisor or Head of Department.

    2. Compliance:

    • Maintain & apply quality control systems in the working area including but not limited to TS16949, QS9000, ISO14001, QOS, and Ford Production System.
    • Comply with internal policies, the Code of Conduct, and the procedures of the Company that are issued from time to time.
    • Complete all compliance training as required by the Corporate Compliance Office.
    • Assure the compliance of internal processes in the area, including but not limited to MCRP, Operating Systems, ISO
    • Work as department ISO/TS/process coordinator to systematize all processes and documentation.

    Requirements
    Required Education/ Background:

    • Automotive Engineering degree, Mechanical Engineer degree.
    • At least 3 years of experience in the Automotive industry

    Others

    • Experience in aftersales service/products is a plus
    • Business Acumen is a plus
    • Customer Service experience.
    • Good at English (Writing, Speaking & Listening) and MS Office (Word/Excel, PowerPoint).
    • Good communication and interpersonal skills (negotiation, coordination, presentation…)
    • Good analytical skills.
    • Creative, collaborative, detail-oriented, and capable of learning new concepts
    • Good at customer satisfaction-oriented mindset

    How to apply: Please send your CV to the consultant in charge
    Mr. Minh Nguyen
    E-mail: minh.nguyen@ev-search.com

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