Product Manager - Insurtech (Head/Expert)

Job Description

You will own the product strategy, build-out and operation of a B2C insurance distribution platform. The platform links our client with partner companies across its parent group (telecom, logistics, infrastructure, cloud/data center) and with external partners. This is a core product role in launching the client’s digital insurance agency business.

1. Product strategy & roadmap

• Set the product vision and roadmap for the B2B insurance channel, in line with the company’s business strategy and the Group’s InsurTech direction.

• Research the Vietnamese B2C insurance market and benchmark regional InsurTech/embedded insurance players (e.g. Grab Insurance, AXA Partners, Igloo, Bolttech).

• Build the go-to-market plan by partner segment: in-group partners first (Phase 1), then external partners (Phase 2 onward).

• Design embedded and white-label insurance distribution models for different partner types.

2. Platform build & ownership

• Own the full product backlog, covering:

• Partner Portal: onboarding, dashboards, revenue and commission reporting for partners

• API / Integration Layer: standard APIs for partners to embed insurance into their apps and systems

• Policy Management: full policy lifecycle (issuance, endorsement, renewal, claims notification)

• Commission & Settlement Engine: automated agent commission calculation and payout

• Compliance & Reporting: meeting requirements of the Ministry of Finance and the Insurance Supervisory Authority

• Write clear PRDs, user stories and acceptance criteria for engineering.

• Work with Solution Architects on the middleware connecting the company, its partners and insurers.

3. Partner & ecosystem management

• Work directly with in-group business units to understand their needs and design insurance use cases for each.

• Build a standard partner onboarding framework, from contract signing to technical go- live.

• Support Business Development in negotiating with insurers on products designed for B2B channels.

4. Agile delivery & cross-functional work

• Run sprint planning, sprint reviews and backlog grooming (Scrum/Kanban).

• Work with Engineering, UX/UI, BA, Legal & Compliance, Finance and B2B Sales.

• Track and report KPIs: active B2B partners, GWP through the B2B channel, conversion rate, API uptime, Partner NPS.

• Manage dependencies with the company’s in-house e-wallet/payment platform (payment gateway, eKYC, data layer).

5. Compliance & risk

• Make sure all products and processes comply with the Insurance Business Law 2022, Decree 46/2023/ND-CP and related insurance agency regulations.

• Work with Legal to standardize agency contracts and data-sharing terms with partners.

Requirements/ Must-have requirements

• 7+ years in Product Management, including at least 3 years as PO/PM in Fintech, InsurTech or Digital Banking.

• Solid knowledge of insurance business models: life and non-life products, distribution channels, agent commission structures.

• Good understanding of Vietnamese insurance business and insurance agency regulations.

• Hands-on experience with API integrations: REST APIs, webhooks and data schemas in financial contexts.

• Strong Agile/Scrum practice: user stories, backlog management, Jira/Confluence.

• Data-driven decision making.

• Strong stakeholder management with both engineering teams and senior leadership.

• Ability to turn partner requirements into concrete product specs.

• Professional English for technical documents and market research. Preferred Experience

• Background at e-wallets, digital finance platforms, insurers or InsurTechs (e.g. MoMo, ZaloPay, Grab Financial, FWD, Manulife, Bao Viet, PVI, Papaya, OPES, Inso).

• Knowledge of embedded insurance, digital bancassurance, Open Insurance APIs.

• Certifications: CSPO, PMP, or Insurance Association of Vietnam certificates.

• Experience building products inside a corporate group/ecosystem.

• Exposure to AI/ML in insurance: risk scoring, dynamic pricing, fraud detection.

HOW TO APPLY: Please send your CV to the consultant in charge:

Ms. Uyen Nguyen

E-mail: uyen.nguyen@ev-search.com

All applications will be considered without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any other non-merit factor.