Reports to: Medicine Trading Director
Job Summary: Lead the Medicine buying team to deliver the category’s performance in terms of assortment, front and back margin, pricing, and prescription fulfilment, in order to achieve sales and profit targets set by the company.
Responsibilities:
1. Supplier Management
- Develop relationships with key suppliers beyond tactical relationships, leading to Pharmacity being a Key Account for key suppliers.
- Engage new suppliers in the big picture opportunity with Pharmacy
- Develop partner relationships.
- Develop cross-functional teamwork with suppliers (I.e. involving marketing, supply chain and retail).
- Lead Joint Business Plans (JBPs)
- Manage Trading Term Agreement (TTA) process effectively with little input from CCO & TD other than when escalated.
2. Customer Understanding
- Regularly visit stores to gain customer insights
- Coordinate with Marketing, Digital and BI teams for data and reports.
- Build category offers based on customer understanding, especially the prescribed (Rx) medicine.
- Understand the Medicine market and Hospital tender process to direct the team to proper actions and ensure the product range, fulfil the prescriptions from Hospitals and Clinics as well as drive more prescriptions from Hospital and Clinics to the stores.
3. Category Management
- Manage overall process, support and coach team to improve their skills and category reviews.
- Set and manage the schedule for the team.
4. Comply with the Company’s processes, procedures, regulations, and standards.
5. Do alignment about the individual KPIs with the direct line manager and ensure the target achievement.
6. Implement other tasks at the line manager assigned.
7. Organization & Team Management
- Develop divisional/departmental organizational structure, job descriptions, and budget to perform the company strategies/goals. Ensure periodical review or whenever necessary.
- Develop divisional/departmental and individual KPIs, align with the direct line manager and ensure the target achievement.
- Cascade targets subordinates by assigning KPIs, giving instructions, supporting for achievement of the targets and ensuring performance appraisal as requested.
- Build up and develop the team, organize and assign tasks, manage the team's performance; implement the employees’ competence evaluation and have professional development activities to fix the gap between the current and expectation.
- Deliver training on processes, procedures, and work standards/instructions to subordinates, and ensure compliance within the delegated function.
- Create best practices for the teams in the systematic approach and ensure activities are delivered in line with these best practices (Including SOPs, processes, policies, work instructions, and improvement ideas).
- Motivate, encourage employee engagement and ensure a positive work environment.
Requirements
1. Education: BA or MBA
2. Professional Major: Business Administration, Commercial, Pharmaceutical is a plus.
3. 2nd Language: Influent in English (writing, reading, speaking, listening)
4. Computer Usage Ability: Excellent in MS Office, ERP
5. Related Experiences:
- At least 2-4 years of experience in the position of Manager/ Middle Manager at Vietnam or international retail corporations in Vietnam.
- Minimum 2-4 years working in the Pharmaceutical business and have a good understanding of the Hospital tender process.
6. Essential Capabilities:
Leadership
- Strong leadership across the team and peer groups cross-functionally
- Not afraid to challenge
- Coaches & develop team members to fulfil potential
- Demonstrates core values of the business
- Takes accountability for team’s failures but acknowledges team’s success and celebrates success
Analytical thinking
- Able to drive practical insight from data and use this for business benefit
- Can work with the BI team to create charts to gain improved insight
Pace & prioritization
- Leads the team with pace and is able to support prioritization for the team where needed
- Ensures that individuals are managing the workload appropriately to ensure promised delivery on time or breakdowns called.
- Able to escalate when there are issues and offer solutions
Presentation & Communication Skills
- Comfortable presenting to the Senior Management team.
- Clear and concise communicator
- Comfortable presenting at Supplier conference
- Can develop clear presentation packs, especially for category management and able to coach the team on this
Problem-Solving
- Ability to detect potential problems before they happen and mitigate in advance.
- Ability to set up cross-functional teams to rapidly solve business issues.
- Coaches team to solve problems and support cross-functional issues.
- Knows when it is necessary to escalate issues
How to apply: Please send your CV to the consultant in charge
Mr. Chung Vu
E-mail: chung.vu@ev-search.com
