Responsibilities
- Acquiring new customers while maintaining existing business and developing new business growth consistent with the PVD coating product lines strategies
- Provide pre and post-sales technical support to local/ international/ Japanese customers, assist customers in feasibility evaluation, and define appropriate solutions and alternatives to satisfy customer needs.
- Collect and report in CRM software, the customer, market & competitor information for marketing,
- sales development and budgeting actions
- Report sales visits and projects status using corporate CRM software
- Prepare quotations and follow up sales inquiries/ tests from customers
- Plan, prepare, and conduct all contract negotiations with customers according to the sales strategy
- Cooperate with other departments in technical, quality, and logistical contract negotiations.
- Register and follow up on customer complaints and coordinate with other departments in order to find and agree on preventive and corrective actions
- Promote and ensure the company’s branding and interests
- Cooperate in all customer promotional events; take part in customer meetings, seminars, and exhibitions
Competencies
- Identify, evaluate, and contact new prospects aligned with the strategy
- Provide quotations and agree to sales contracts according to BVN portfolio and sales strategy and standards
- Communication with customers, representation of the company’s product, service, and capabilities
- Communicate and agree with customers on the corrective and improvement actions which are defined with other involved departments according to BVN, customers, and ISO requirements.
Qualifications
- Profile: Man /woman, 27 - 30 years up/ all nationalities
- Education: Diploma or Bachelor's degree in mechanical or industrial engineering
- Experience:
- 3-5 years in technical sales of metalworking products or applications by Japanese Tier 1 & OEM customers
- 1-2 years in Japanese Key account management, corporate contract negotiations with
- Japanese Headquarters and Technical/ R&D centers
- Knowledge:
- Metallurgic knowledge of all steal and surface properties used in metalworking industries
- JIS/ DIN/ ISO standards, steel grade, design & drawing specifications used in automotive
- Computer literacy and use of all modern communication tools
- Communication: Fluent in Vietnamese and English, able to communicate with Japanese customers and ensure professional relationships.
- Personality: Service and customer-oriented, self-driven and disciplined, self-confident and team-oriented, communicative and open-minded, enjoy human relationship and communication
Deputy: Sales Manager - South Vietnam
Interested candidates can send their resumes to queanh,nguyen@employmentvietnam.com for a confidential discussion.
