LOCATION : District 12, HCMC
Role & Responsibilities:
- Direct contact point with client for all help needed to ensure efficient delivery, including IT, RESO, HR, and PC.
- Coordinate with other departments to lead the service delivery and guarantee prompt support for the operation in terms of facility/equipment logistics/delivery.
- Encourage team spirit and involvement through a variety of client-aligned engagement initiatives.
- Ensure that the billing procedure is accurate and timely. Assist clients in onboarding and providing best practices for successful implementation toward the clients' goals and objectives.
- Assist students in the use and implementation of particular curricula and products that improve their academic performance. Respect business policies and handle confidential information with sensitivity and caution.
- Make weekly/ monthly/ quarterly reports
General and Specific Skills:
- Working with B2B clients for more than 04 years
- Experience working in a call center is a plus.
- Demonstrated expertise in Business Development or comparable positions with a track record
- Service-focused and detail-oriented.
- Excellent presentation, negotiation, and communication skills.
- Native Vietnamese who is proficient in speaking, reading, listening, and writing English.
For a confidential discussion, kindly contact An Le (Ms.) via email an.le@employmentvietnam.com.
