Telesales Team Lead

    Work location: Ho Chi Minh City, Viet Nam

    Roles & Responsibilities

    • Overlook team performance on a daily, weekly, monthy, quarterly and annually basis
    • Manage and motivate team members to achieve main and sub KPIs
    • Provide training and support to team members
    • Handle difficult cases/calls from team members
    • Report on daily operation and team performance when required
    • Collect information on customers' feedbacks or any concern about products
    • Other tasks as assigned by manager

    Requirement

    • Graduted from college or university
    • More than 1 year of experience in the same position
    • Can manage a team from 10 members
    • Experience in Nutrition is preferred
    • Good people management, planning, analyzing and reporting skill
    • An enthusiastic, dynamic and honest person

    Interested candidates can contact Ms. An Le via email an.le@employmentvietnam.com for a confidential discussion.

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